I find it ridiculous that mobile phone providers have free reign to tweak their policies to their benefit on a constant basis.

Sprint sent out a postcard to customers stating that they will be dropping a few surcharges from future bills, but replacing them with some new fees. Many assume these changes are in response to a recent class action suit regarding Sprint’s surcharges. In any event, allowing these companies to flip flop and tweak fees is just unfair. Especially when the companies deny the customer the opportunity to withdraw from a contract when it is changed for the worse.

SprintUsers has a conversation revolving around this contract change and the possibility of getting out of contract without an early termination fee. In most cases, the company says it’s not sufficient grounds to avoid the ETF, but I feel customers shouldn’t stand for such unfair practices.

I, for one, will be keeping an eye on the topic to see how folks make out.