I purchased one of these ES Robbins No Crack Chair Mats from Costco a few months back. Their claim to fame is that they will never crack. And they are backed by a lifetime guarantee. Well, let's see... My mat now has multiple cracks - big and small - all from normal use (mat is on carpet with a standard office chair with rollers). So I figured I would look into taking advantage of the lifetime warranty. I visit the manufacturer's site and come to find that they, in fact, do offer a lifetime warranty. However, they require a $20 shipping/handling fee to process the claim. Now wait a minute... if memory serves me, I only paid about $20-$25 for the mat in the first place. What kind of a guarantee is that? Guess I'll be sure and look into the warranty in the future. What a rip-off!

I wish someone would have warned me about how slow Amazon is at getting cell phone orders out to customers. What a nightmare. Is it really that difficult to throw the phones in a box and send them out? Ugh.